Engage Portal takes the privacy of your information very seriously. Our Privacy Statement explains how and for what purposes we use the information that is collected about you. Please read this statement carefully. By submitting any personal information to us or by using any of the services that we offer, you are agreeing to be bound by this statement in respect of the information collected about you.
If you have any queries about the statement, please get in touch using the contact details set out below and we will do our best to answer your questions.
Tel: 020 8232-6620
By using this site, you agree that you consent to the use of your personal information by Engage Portal and our service providers, in accordance with the terms of our Privacy Statement (including for the purposes of updating our existing records about you).
Terms and Conditions
What are cookies?
When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.
What are cookies used for?
So that you will not have to re-enter your details each time you visit the Site: and
To track how the Site is used and to improve and update our content.
What cookies does this Site place?
When you visit the Site, the following cookies may be placed on your computer:
Google Analytics Cookies:
How to manage your cookie settings
Changes to the Cookies Policy
We can amend this Cookies Policy from time to time so you should check it regularly to ensure that you are familiar with its terms and any changes which are made.
Personal information is information that could identify you. Under applicable law, we have to have a valid reason to use this personal information. The information is collected in a number of ways, which will be described below. You have rights with respect to personal information, which will be described below in further detail.
Categories of Personal information:
When you interact with our websites, we may gather personal information including:
This information is collected from you during your interaction with the website and direct communications with Michael Richards & Co. We may also receive information about you from our vendors and partners who are authorised to share such information with us.
Why we need your data:
The personal information that you provide to Michael Richards & Co, may be stored, processed, and used by Michael Richards & Co and its affiliates for the following purposes: (a) to provide information about our company, products and/or services, including updates, notifications, and details of any offers or promotions, and order completion; (b) to assist us in improving our products, services or the content of this Site; (c) to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products; (d) for our own internal marketing and research purposes; (e) to promote user groups; (f) to make this Site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customising this Site or service to your particular interests or preferences; (g) to analyse information for trends and statistics; (h) to fulfil your request for information; (i) to provide services to you and your organisation, which you have contracted for with us; and (j) Michael Richards & Co deems reasonably necessary to comply with applicable law, enforce/protect our rights, privacy, safety and the rights, privacy, safety of other users. We may also provide this information to an agent acting on Michael Richards & Co’s behalf in connection with the activities described above if permitted under law.
Lawful Basis for Using the Data:
We have a number of legal basis for processing personal information, based on the particular for which the personal information was provided. Primarily, the legal basis is consent. Your continued use of the Site provides consent for such processing. Your consent may be revoked at any time, subject to applicable provisions of the law.
Additional lawful bases for processing are:
The legitimate basis for processing personal information in relation to site security is our legitimate interests, and the legitimate interests of our users, as well as ensuring the security and integrity of our Sites.
The legitimate basis for processing personal information with respect to the Site is our legitimate interest in providing the website and ancillary services, conducting marketing activities, building and maintaining prospect and customer relationships (including You), improving the website and its content, but only to the extent that our legitimate interest is not overridden by the user’s fundamental rights and freedoms and data protection interests.
The legal basis for processing your personal information with respect to portions of our Site which are restricted by user credentials is that the processing is necessary for the performance of a contract in which the data subject is a participant.
The legal basis for processing your personal information when you apply for a job at MICHAEL RICHARDS & CO is that which relates to processing necessary to perform a contract or to take steps at your request, before entering a contract. Some of the information you provide during a job application is regulated by law and therefore those portions of personal information is processed under the legal basis of MICHAEL RICHARDS & CO complying with our legal obligations. Where criminal and background information is processed in relation to a job application, we rely on the legal basis of performing a public task as well as protecting our legitimate interests.
How long do we keep your data:
If you are an employee or customer of a client of MICHAEL RICHARDS & CO’s, accessing portions of the Sites which are restricted by user credentials, then your data will be kept until the earlier of: (i) twelve months following the end of the contractual relationship with the client or MICHAEL RICHARDS & CO; (ii) twelve months following the date on which the user or client removes the personal information; or (iii) a verified erasure request, which is not subject to an exception for not erasing the data. For all personal information not related to employment or providing contracted services to your organisation, we will retain until two (2) years following the latest date of activity.
What do we do with your data:
MICHAEL RICHARDS & CO’s Site, software and services do not target, and are not structured to attract, children under the age of 13. MICHAEL RICHARDS & CO does not collect any registration information from users who indicate they are under the age of 13. If MICHAEL RICHARDS & CO discovers personal information from a child, MICHAEL RICHARDS & CO will eliminate that data. We will not share the personal information of any person who we know is under the age of 16 without express, valid authorisation.
Security of Information:
To protect the privacy of personal information provided by you, Michael Richards & Co employs reasonable and adequate security measures, including industry-standard controls such as physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorised administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal information when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
What are your rights?
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on your country of residency/citizenship and our reason for processing your information. Please note that this is a comprehensive list of all rights that might apply and not a guarantee that all rights do apply to you under applicable law.
You are not required to pay any charge for exercising your rights. Please know that we may need additional information in order to verify the legitimacy of your request, verify your identity, or accurately match the personal information to the party to whom it belongs. In such cases, we will contact you for additional details (if you have provided your contact information). In order for us to effectuate your requests in a timely manner, you will need to provide such additional information promptly. Information provided to us for the purposes of exercising one of your rights will only be used to carry out your request under your rights.
Unless otherwise stated, Michael Richards & Co is the controller for the personal information we collect and process through the Sites. There are many ways you can contact us, including by phone, email, and post.
If you wish to exercise your rights or raise a concern, please contact us:
By email: firstname.lastname@example.org
Michael Richards & Co
Kew Bridge Road
Main switchboard: 020 8232 6620
Effective Date: 13 March 2022
Please read this page carefully. By accessing the Site or any part of it, you are agreeing to comply with the Terms of Service. You should keep a copy of this page for future reference. If you breach any of the Terms of Service, your permission to use the Site shall automatically terminate and you must immediately destroy any extracts of content which you have downloaded from the Site.
Please note that the Terms of Service do not apply to any of our other websites or any third party websites which are linked to by the Site.
Who we are?
This Site is owned by Michael Richards & Co and operated by Michael Richards Property Management Limited, a company registered in England and Wales under registration number 07900853, with a registered address at 16 Great Queen Street, Covent Garden, London, United Kingdom, WC2B 5AH
If you have any questions, complaints or comments about the Site or these Terms of Service then please contact us on email@example.com
Your promises to us
You confirm that:
You confirm that you will not:
Rights granted and rights reserved
Your use of the Site and its contents grants no rights to you in relation to our intellectual property rights including, without limitation, copyright, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in the Site and its contents.
You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the Site pages, any content on the Site or the computer codes of elements comprising the Site other than for your own personal use. In particular, you are not permitted to use the Site or any of its content in any of the above-mentioned ways in order to promote, or allow third parties to promote, properties which we are not offering for sale or which are being resold or leased by third parties.
Subject to the above, you may download insubstantial excerpts of the Site's content to your hard disk for the purpose of viewing it provided that no more than one copy of any information is made and that you keep intact all copyright and other proprietary notices.
Any use which is not permitted by these Terms of Service may only be undertaken with our prior express authorisation.
We reserve the right to suspend, restrict or terminate your access to the Site at any time without notice if we have reasonable grounds to believe that you have breached any of the restrictions in these Terms of Service. This shall not limit our right to take any other actions against you that we consider appropriate to defend our rights or those of any other person.
Emails from us
Your use of any information contained in emails or other communications which you receive from us will be subject to these Terms of Service.
Information provided to us
If you submit any material, comments or ideas ("Feedback") to us in relation to the Site or any document or other information which originates from us or relates to us, such Feedback will be treated as non-confidential and you grant us a right to use such Feedback at our own discretion in any media including, without limitation, to edit, copy, reproduce, disclose it to any other person, and/or post it on the Site. Further, we may use or exploit without any payment to you any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products or services which incorporate any part(s) of such Feedback.
Links to other websites
You may establish links to the Site provided you do not remove or obscure the copyright notice or other notices on the Site; you give us notice of such link by emailing us at firstname.lastname@example.org; and you immediately stop providing such links upon notification by us.
Links within the Site may lead to other third party websites. These are intended for your ease of reference, information and convenience only. We do not control or endorse such websites and are not responsible for their contents. If you have any questions in connection with such websites, you should contact their owners or operators. You acknowledge that we will not be party to any transaction or contract with a third party that you may enter into via such websites or services. We assume no responsibility for and shall not be liable for any loss or damage which you may suffer by using such websites or the content which you access on them. You agree that you will not involve us in any dispute between you and any third party in respect of such websites.
Accuracy of information on the site
This Site contains marketing material produced by us in respect of properties built or in the process of being built by us and is intended to assist anyone who is interested in buying one or more properties located within London, UK.
The Site does not constitute an offer to enter into any form of negotiation or agreement in respect of any of these properties or any part of London, UK, nor does it represent or guarantee that any individual property will remain available for purchase for any period of time.
You are reminded that purchasing a property is a major financial commitment. You should therefore take all reasonable steps to ensure that any property you propose to buy is suitable for your requirements in all respects. The Site and its contents are presented in good faith and we have used reasonable endeavours to ensure that its contents are accurate and up to date. However, we cannot guarantee that the content or information we provide is accurate. In particular, please note that the particulars, description, references to condition, details of fixtures and fittings, necessary permissions for use and occupation and other details of each property listed on the Site are for guidance purposes only.
This means that you should not rely on this Site or its contents if you wish to purchase any of our properties. You must conduct your own enquiries about any property you want to buy and verify the accuracy of any information we have provided in relation to any such property (including but not limited to site visits, and obtaining independent legal and financial advice).
We do not accept any liability for damage to your computer system or loss of data that results from your use of the Site and we cannot guarantee that any files that you download are free from viruses, contamination or destructive features. Whilst we use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not warrant that the information on the Site itself will be free from errors or omissions. All content and services on the Site are provided on an 'as is' and 'as available' basis. We do not make any representation or give any warranties and conditions (whether express or implied, including but not limited to, warranties or conditions of merchantability, fitness for a particular purpose, satisfactory quality and non-infringement) in respect of the Site or its content.
Under no circumstances shall we be liable for any damages, including any direct, indirect, special, incidental or consequential damages of any kind in connection with your use of, or your inability to use, the Site, even if we have been advised of the possibility of such damages. For avoidance of doubt, nothing in these Terms of Service shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence by us, our employees or agents.
Changes to the Site and Terms of Service
We are constantly looking for ways to improve the Site and its contents. We reserve the right, at our discretion, to make changes to or withdraw any part of the Site or the Terms of Service for any reason. If we change the Terms of Service, we will publish details of the new Terms of Service on the Site. You are therefore advised to review the Terms of Service regularly to ensure that you are aware of any changes we make. All such changes will take effect from the time they are posted on the Site. By continuing to use the Site, you will be deemed to have accepted all such changes.
Law applying to this agreement
If you wish to take court proceedings against us in respect of our Terms of Service you must do so within the United Kingdom. Relevant United Kingdom law will apply.
You agree to compensate us for any claim or legal proceedings brought against us by any other person as a result of your breach of the Terms of Service.
If we take legal action against you for any breach of the Terms of Service and a court makes an award in our favour, you will be responsible for all costs allowable by the courts. If you breach the Terms of Service and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms of Service.
If any part of the Terms of Service is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.